Category: Vegan Friendly
Rating 6.5
An Underwhelming experience
For details of how the rating is calculated as well as what we rated each category, please refer to the video review
In this post, we have a review of Beto & Son! Reading, not your style? Watch the video review below!
Food: The food wasn’t bad but there wasn’t anything special here either. A few years ago, the restaurant benefited from being one of the few places that offered vegan Mexican food. This time around there is Casa Del Vegano, El Polete, and others that fit in this category. Still, the food was decent. Just not the best on the market at this time.
Atmosphere: Trinity Groves has a very nice nights out feel to it at night and this was amplified with a number of small events going on at the time of our visit. Due to this, the lighting in particular out there was the bests it’s ever been. This is easily the best part of the 4 categories. The music that they were playing was a bit loud but not enough to break the experience.
Customer Service: Honestly, this is one of the WORST experiences we’ve has with a restaurant. While the servers were ok (This is elaborated more in the video review), they currently have a policy that doesn’t allow for parties to reserve seats for people that haven’t arrived yet. This is unacceptable when compared to other restaurants. On top of this, they were not booked to full capacity and had tables to spare but refuse to make them available to us. On top of this, they had a time that they wanted us to leave by. They didn’t actually enforce this but it’s still worth mentioning. They will need to make massive improvements to this area if they wish to stay competitive.
Price: When comparing what we got to other vegan restaurants and normal restaurants, they are a little overpriced. We agreed that their prices should come down or the amount of food that is given should go up. One of those two things should happen for it to be worth the money.
Overall: Average food and great atmosphere lose way to underwhelming pricing and horrible customer service. If they can improve on those last 2, then they can remain competitive. At this time, I could give them a recommendation to try them out. Maybe if you’re ordering to go but as far as a dining experience, there is a lot of work that needs to be done.
