Starting off 2019, people started hearing about an all vegan restaurant in grand prairie that would be opening in January offering awesome vegan food. That restaurant was Itso Vegan. After a soft opening in January, they full opened the next month. Since then, you most likely heard mixed reviews. Ranging from the food to sometimes them running out of food in the later hours. Are these things true or are people just doing what they’re best at, gossiping? This is Elijah with the veggie outers and I will be going into our experience when we paid them a visit. Our score is in the video review below.
Food: I am very glad to say this. We had an awesome time when it came to food! The food had a soul food theme and vibe to it that served us well. The MVP would have to be the dishes that seemed to mimic seafood. It brought back memories for some of us back when we used to eat catfish. Up until then, I had never had a vegan version of catfish and I love every second of it. I would keep going on but the pictures in the video review speak for themselves.
Customer Service: This is probably the most controversial category since you have most likely heard everything under the sun about this. They were very vigilant at our table and checked on us regularly. I have to admit that they checked on us a little more than other restaurants do which is a plus in my book. Unfortunately a few things occurred and they need to be mentioned. When arranging reservation the day before, we were informed that they don’t do reservations but they appreciate a heads up as far as when a big group is coming. This is unacceptable based on current restaurant standards and it needs to change in the near future. Since this was the case our group was split up with a couple sitting at a table dividing us in the beginning. This issue would not occur if a reservation was made and spot could have just been reserved. We should also note that they did run out of food, but most of us had eaten at that point so we were not effected to dramatically.
Atmosphere: Very laid back with with a mix of smooth, R& B and hip hop. It was a little loud which would make sense since they were filled to maximum capacity but it wasn’t loud enough to where we could not hear each other.
Price: We all agreed that for a vegan restaurant, the prices were about average. The same is true for the portions that were given on the plates.
In summary, we very much enjoyed our selves at Itso Vegan. There were a few hiccups with customer service but most of them are linked to them being a new restaurant. If all goes well, these issues will be fixed over time. We definitely recommend Itso Vegan and they are a strong contender for us to come back to.
